How can we help?

Managing or cancelling your subscription

Where you manage your subscription depends on where you subscribed.

• App Store (iPhone): Settings → Apple ID → Subscriptions.
• Google Play (Android): Play Store → Payments & subscriptions → Subscriptions.
• Web (PayPal): Settings → Billing on wehashfit.com, or paypal.com/myaccount/autopay.

You can cancel any time and keep access until your paid period ends. Cancelling during the 30-day free trial means you're never charged.

Restore purchases

If you subscribed through the app store but the app shows you as unsubscribed — after reinstalling, switching devices, or a checkout hiccup — go to Profile → Settings → Restore Purchases. This re-links your store subscription to your account. If restore doesn't resolve it, contact support@wehashfit.com with the email on your account and your store order ID, and we'll reconcile it.

Deleting your account

To delete your account: Profile → Settings → Delete Account — this permanently removes your profile, workouts, photos and messages, and cannot be undone.